Privacy Policy

Overview

Robust provides an operational control platform for commercial real estate teams. This Privacy Policy explains how Robust collects, uses, and protects information when you visit withrobust.com or use our platform.

By using our site or platform, you agree to the practices described in this policy. If you have any questions about how we handle your information, you can contact us at info@withrobust.com.

Information we collect

We collect information that you provide directly, such as your name, work email, role, and organization when you request access or create an account. When you use the platform, we also process the building, portfolio, and operational data you choose to upload or enter.

We automatically collect limited technical information, such as browser type, device details, and usage data, to keep the platform secure and reliable. We do not use this information to build personal profiles for advertising.

How we use your information

We use your information to provide and maintain the platform, to authenticate access, to respond to your requests, and to improve performance and usability. We may also use contact details to share important service notices or updates about Robust.

We do not sell your personal information to third parties.

How we share information

We share information only where necessary to operate the platform: with trusted service providers who process data on our behalf under written agreements, to meet legal obligations, or to protect the rights, safety, or property of Robust and our users. In the event of a merger, acquisition, or asset transfer, information may be transferred as part of that transaction, subject to the protections in this policy.

Data security and retention

We apply reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. No system can be guaranteed fully secure, but we take this responsibility seriously and review our practices regularly.

We retain your information for as long as your account is active or as needed to provide the platform, and then for a reasonable period to meet legal or operational requirements.

Your choices and rights

You can request access to, correction of, or deletion of your personal information by contacting us at info@withrobust.com. You may also stop receiving non-essential communications by following the instructions in those messages or by emailing us directly.

Changes to this policy

We may update this Privacy Policy as our platform and practices evolve. When we make material changes, we will post the updated policy here and, where appropriate, note the date of the last revision. We encourage you to review this page periodically.

Contact us

If you have questions about this Privacy Policy or how we handle your information, please contact us at info@withrobust.com.